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Storm Planning and Post Storm Damage Guidelines


1. Safety First
  • Regardless of the situation, the safety of your family, friends, pets and home should be the number one concern.
  • Storm damage can be in many shapes and sizes – Roof, windows, siding, trees, electrical, structural, etc.
  • Never enter a structure that has been damaged by a storm until it has been determined to be structurally sound.
  • The structural integrity of roofs, floors and walls may be compromised by a storm, so extreme caution should be used at all times when in or near these damaged areas.
  • Electrical equipment or appliances that have been damaged by a storm should not be used under any circumstance.
  • Caution should always be taken to prevent any personal injuries from lifting furniture or belongings.

2. Secure the Structure
  • The safety of your home or facility may be compromised by a storm.
  • Thieves often find a home damaged by a storm to be an opportunity to gain access to your personal belongings.
  • Securing your home immediately after a storm will help to limit criminals from accessing your property.
  • Penetrations in the structure of your home as a result of a storm may also result in damage from exposure to weather.
  • Securing your home or structure may include boarding up windows, doors or penetrations, as well as tarping penetrations and installing security fencing.

3. Protect your Belongings
  • Locating and removing valuable items from the property may be advised after a storm.
  • If you are unable to remove certain items, then tarps or plastic may need to be located over items that have continued weather related exposure.

4. Hire a Professionally Trained Company for your Storm Related Damage  – Special Touch Disaster Restoration, LLC
  • Our staff of highly trained and certified experts is prepared to handle all of your needs 24 hours a day, 7 days a week.
  • We stand ready to assist you with every aspect of the process including but not limited to Content Manipulation, Board ups, Tarping, Roofing, Cleaning both Contents and Structure, Extraction of Water and 100% Reconstruction of the damaged property.
  • We will guide you seamlessly through the process from start to finish.
  • We will provide you solutions that reduce the opportunity for further damage and start you on the path to completion sooner.
  • In the event you elect to file a claim with your insurance carrier we are glad to work hand in hand with your provider.

5. Contact your Insurance Carrier/Agent
  • If you determine that the damage warrants filing a claim, then you will want to contact your Insurance Carrier/Agent as soon as possible.
  • It is important that you follow any instructions that you receive from your Insurance Carrier/Agent.

6. Document the Damage
  • In order to record this unfortunate event it will be very important to take lots of photos and/or videos. These items will help you preserve the history of events that transpired.
  • Do not discard any items even if you are 100% certain that they are destroyed, as your insurance carrier may wish to inventory these items.
  • Document any physical labor that you perform including relocation of belongings or temporary repairs that you might make.
  • Retain receipts for any expenses that you incur as a result of this event.